Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(84,554 Reviews)
Rating breakdown 84,554 reviews
5 Stars
63,274
4 Stars
9,209
3 Stars
4,041
2 Stars
2,516
1 Star
5,514
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
2024 Taxes
on March 15, 2025
Posted by: JMoneyy
They’re an amazing company ! I’ve filed with them for the last 3 years. No problems, fast and easy !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No Headaches
on March 15, 2025
Posted by: TAX PILL
from Springfield Va.
Easy to navigate equals no headaches,use it every year to file!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Upset 5 year customer
on March 15, 2025
Posted by: Upsetcustomer1000
from Dexter ny
Why do I have to pay I've been with you for 5 years I think k that the loyal customers shouldn't have to pay over 150 dollars just to file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 15, 2025
Posted by: Bill3838
from Riverview, Florida
Easy to use, a great product to use, will use next year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not explaining reduction to returns
on March 15, 2025
Posted by: Sharma123
from Atlanta, GA
Not enough explanation for why dependency claiming didn't provide more tax credits.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
forced to upgrade
on March 15, 2025
Posted by: ehyg
from North Carolina
It's easy to follow along, but when it comes to military discount I expect to file for free, but the program forced me to upgrade because of something going on with my filing and if i didn't it wasn't going to give me a tax break. It should not cost $168 to file my taxes on here when I do it myself.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
ok
on March 15, 2025
Posted by: overworked1012
from Delaware
This was my first time filing my own taxes and was not happy with the out come. But on the up side it was less expensive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Probably last year using it
on March 15, 2025
Posted by: Anonymous
turbo tax was "Unable" to tell me where my routing # was....... way to expensive
Written by a customer while visiting turbotax.intuit.com