Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(84,554 Reviews)
Rating breakdown 84,554 reviews
5 Stars
63,273
4 Stars
9,209
3 Stars
4,041
2 Stars
2,516
1 Star
5,515
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Shame on You!
on March 13, 2025
Posted by: RobthePoor21
from AZ
I made $2000 for the entire year, yet you chare me over $100 just to file - this is robbing the low income and unemployed individuals. Shame on you!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Bring Back Free Filing!
on March 13, 2025
Posted by: LKM29
I am not quite sure when the free filing ended, but I wouldn't have continued to use TurboTax if I had known that it wasn't an option anymore. The efiling is the only reason why I followed through on it this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good but too many fees
on March 13, 2025
Posted by: Gn444
from El cerrito CA
Too many fees. I try to go with the cheapest and always seems there are extra fees thrown in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY to USE
on March 13, 2025
Posted by: Mimi 25
EASY, easy , easy to use. I use it every year and it keeps getting easier. Love the straight forward questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great over the phone and Cobrouse help
on March 13, 2025
Posted by: Ozymandingo
from Ogden Utah
Andrine was very helpful. Its very counter-intuitive that I had to say that my direct deposit information was correct and submit the return in order to change the direct deposit information.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on March 13, 2025
Posted by: JulieBeth25
My experience was great! So easy! Will do this again next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love it
on March 13, 2025
Posted by: Pete 2468
It was easy to use and straight forward . Took only an hour.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on March 13, 2025
Posted by: Dank1994
from Illinois
Turbotax was easy to use and had great helpful advice.
Written by a customer while visiting turbotax.intuit.com