Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
GOOD
on February 3, 2025
Posted by: BAUMIE
EASY TO DO THANK YOU EXCEPT FILLING THIS OUT NEXT TIME
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax super easy
on February 3, 2025
Posted by: Kimmy789
I was kind of scared to use this for the 1st time but it was easy and user friendly I would recommend it to my friends.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is awsome
on February 3, 2025
Posted by: Justiceannie
I like turbo tax. Makes it very easy to do. Love it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
TURBOTAX IS A FAILURE
on February 3, 2025
Posted by: Nunya155
Absolutely disgusting. If you're going to advertise as free, then you should be FREE. Not allowing me to file free when I only have ONE W-2, but for some reason have a more "complex" filing, thus, FORCING me to pay, is vile.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great service
on February 3, 2025
Posted by: Ali268
Been using TurboTax for years. Always worth the price because they make the process so simple by retaining your previous information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easy and simple
on February 3, 2025
Posted by: shan008
from little rock, AR
easy and simple to use they walked me through the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
So Easy to use
on February 3, 2025
Posted by: ElizabethWren
from Kentucky
I did not need to engage with a Live expert because the process is so easy to us.
But think its wonderful to have that option available if needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Joint Occupancy form does not work with turbo tax
on February 3, 2025
Posted by: KSC99
from Pennsylvania
I don't like that I cannot use the joint occupancy with turbo tax I lost a 500.00 credit and to me that amount would help with paying towards my Heater I purchased
Written by a customer while visiting turbotax.intuit.com
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