Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is great
on February 3, 2025
Posted by: 505050505
from cranston
very easy and quick cant wait for next year too file again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT will be my agent for years to come
on February 3, 2025
Posted by: BC7777
from Palmdale, California
I have used TurboTax for several years now. This has been the easiest year to use TT. I think it was because all of my W2's were able to be electronically transmitted. I know this option was available last year but it didn't work for my wife's W2. This year I didn't have any issues which shows they are improving the product by fixing errors. I was also able to easily take snapshots of other forms and upload them automatically. Filing only took just over an hour. And that was with me taking a short break to look at some more forms. I will be using TT for years to come. I can highly recommend it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Simple!
on February 3, 2025
Posted by: APR1
Turbo Tax is so user friendly. I have been using it for years. It guides you through every step of the way and reminds me of things to add.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
1099 and Deluxe
on February 3, 2025
Posted by: dsdsdadsadsa
Forced me to upgrade to deluxe only for it to apply no difference to my return, making me owe even more than I would have by paying for a service I didn't even use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
tricky 2 get you to pay 4 max w/out you adding it
on February 3, 2025
Posted by: Customer4116
from AR
I don't like how you try to add expenses to the cost of filing your own taxes, if I didn't double check I would have paid more than I needed. It auto added it to my bill without we wanting additional coverage.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax was less than awesome this year
on February 3, 2025
Posted by: ungood
when it tells to fix something, sometimes gives no help on how to fix. when it printed my tax forms it didn't include the instructions for mailing as promised. i couldn't efile for reasons i still don't know.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product
on February 3, 2025
Posted by: tax12122025
great easy to use. easy to understand. easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo assist
on February 3, 2025
Posted by: almost done
great help with problem! Glad i paid for the live assist
Written by a customer while visiting turbotax.intuit.com