Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
IP PIN problems
on February 3, 2025
Posted by: cporter16
from Gilbert, AZ
I receive an IP PIN every year and Turbo Tax only asks me once if I have one. Then when I receive it I can never find where to input the IP PIN because it never asks me again. Then I have to submit my return to have it be rejected because I'm missing the IP PIN. The program should ask again at the end when it's time to file and conclude the return.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
rich
on February 3, 2025
Posted by: happyhooter
from albany oregon
good very easy to use and a quick way to get through it
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The only one I've ever used
on February 3, 2025
Posted by: TJB5280
from Denver, CO
Quick, easy and accurate. It makes adulting way easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
WootWOOT
on February 3, 2025
Posted by: ChrisWalk13
always easy to get through and the FAQ is always helpful when I'm not sure about something.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Helped
on February 3, 2025
Posted by: ZaDaRo
from TX
Turbo Tax made it easier to file my Taxes. Will use again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Please put it back the way it was!
on February 3, 2025
Posted by: Mary Hay
I found the new updates much more confusing and harder to navigate. It's not easy to just add another W-2 form if you have saved it and returned. I just didn't find it as user friendly. Also, when importing forms it didn't bring in all information on line 12 of our W-2's and mixed up our names.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No worries with Turbo Tax.
on February 3, 2025
Posted by: Doing It Right
from Columbus, OH
If I make a mistake, Turbo Tax will notify me right away. This allows my taxes to be filed as soon as possible.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
M
on February 3, 2025
Posted by: Moreyr
Hooray! It’s done! Still somewhat difficult without an assist
Written by a customer while visiting turbotax.intuit.com