Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great service, fast responses
on February 3, 2025
Posted by: LinZeeeeee
Super great tech and great experts with quick answers
Pros: I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 3, 2025
Posted by: Rj154
Great! Super easy to use and takes less time than expected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 3, 2025
Posted by: Alex roo roo
Great experience with turbo tax would recommend to any one
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Accurate
on February 3, 2025
Posted by: Rena 93
Work out well . Accurate . thank you, Its well organized
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 3, 2025
Posted by: Idesofmarch73
from Cabins wv
Another happy year of using turbotax. Highly recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Consistent customer
on February 3, 2025
Posted by: R3161
Out of 4 years with Turbo Tax, every obstacle I’ve come across we have been able to navigate through it together and it is so helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Refund Advance Glitch Issue
on February 3, 2025
Posted by: optoutside24
from Cleveland TN
It's easy to use and I have been for years but this year there was some glitch with the Advance that wasn't coming up after I initially opened my account and started my taxes. I wasn't finished in one sitting but when I came back I couldn't access the advance at checkout anymore. I saw lots of others commenting the same issue. I eventually used a different email to create another account as someone else had stated they did in order to get the advance before filing. That worked for me. Sucks that I don't have all my info in one account anymore though. TurboTax needs to address this before next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SIMPLE
on February 3, 2025
Posted by: DEZ93
from HOUSTON,TX
SIMPLE AND EFFECTIVE VERY EASY TO FOLLOW INSTRUCTIONS .
Written by a customer while visiting turbotax.intuit.com