Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(84,553 Reviews)
Rating breakdown 84,553 reviews
5 Stars
63,273
4 Stars
9,208
3 Stars
4,041
2 Stars
2,516
1 Star
5,515
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Awesome
on March 11, 2025
Posted by: Ashark866
from Pennsylvania
Its was very good. but fee is bit expensive if you can do on the fees you may get more users
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on March 11, 2025
Posted by: AdelaCerda
from Atascosa, TX
TurboTax is great, saves me time and money. It has everything one needs.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good product annoying sequencing at end of process
on March 11, 2025
Posted by: Cate250804
from Chicago, IL
Turbo tax does a greta job walking you through dn then comparing your itemized list with the standard deduction. WHAT STINKS is finishing the tax return then having to fill out the optional purchase info BEFORE you actually finish filing. If I paid for the credit protection thing why make me fill that section out when it is separate form my tax return and I can do it later- it has nothing to do with my tax return!!!! SO FRUSTRATING!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax no longer affordable
on March 11, 2025
Posted by: IrateFiler
from Kenai, AK
Going thru TurboTax used to be convenient and affordable. Over the last 3 years, the rates have skyrocketed.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sweet!
on March 11, 2025
Posted by: Martinez2019
from Texas
Love using turbotax! Been using for over ten years!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not free not 29. 59 is silly
on March 11, 2025
Posted by: Rrs2025
from MT
I don't know why I could not get it for 29.. It would not let me so it. 168 to get 665 back and pay state and all the fees. 665 is bad enough getting back then more money to get it. Will be looking for a different way next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Takes your money
on March 11, 2025
Posted by: BigC16
My experience was horrible, how can you charge 60 dollars for me to do my own taxes and than charge me again another 40 dollars for a processing fee and take most of my hard earned refund I am telling everyone I know not to use this service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome program
on March 11, 2025
Posted by: scorpio1091
easy to follow instructions, able to get my questions answered with the live help
Written by a customer while visiting turbotax.intuit.com