Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Fairly Easy
on February 3, 2025
Posted by: Patriotic Deplorable
Fairly easy, took a bit longer than estimated but did the job.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
PIN
on February 3, 2025
Posted by: Lasa71
Every year it’s the same problem. At no point in the process of going through filing does your system ask for the six digit pin. Yet, my returns get rejected every year and then I have to go online and find my pin. Why don’t you just include that the first time around instead of going through the rejection And refiling total waste of my time!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Turbo Tax earning trust
on February 3, 2025
Posted by: hirdzoo2023
from United States
last year I was penalized due to TT not actually filing....I am hopeful to have evidence that it is filed today 02/03/2025
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Satisfied Customer
on February 3, 2025
Posted by: Unkee Howee
from Colonial Heights, VA
Been doing my taxes with TurboTax about 12 years. Only regret I didn't start sooner thinking of the thousands of dollars I paid to accountants when I didn't need to. Really easy, just be sure you've got all your documents together.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Online
on February 3, 2025
Posted by: Someone Here
from None
Easy to use. Used online software to guide through Taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
B and J's Turbo Tax
on February 3, 2025
Posted by: Bobski Turbo Tax
Very easy to use. We had to manually type the data but it was easy to do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Works great and easy to use.
on February 3, 2025
Posted by: JAF989
Easy to use. I like the ability to enter my own data. Lots of help available to explain items that are required.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax Rocks!
on February 3, 2025
Posted by: Jo28JO
from New Hampshire
I have been using TurboTax for years and find it very easy to follow! I haven't had any issues.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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