Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is great!
on February 3, 2025
Posted by: Nanr1951
from MI
Turbo Tax online was so simple to do. The directions are very clear.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on February 3, 2025
Posted by: grizzleybear
from Norwood ny
Easy Process Follow directions reasonable price would do it again
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on February 3, 2025
Posted by: Hemlata 29
Ricky Wes very helpful with my questions, went over and beyond to assist me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax sucks and is very deceptive
on February 3, 2025
Posted by: 1turbotaxhater
Deceptive practices with contradicting statements from management. This will be my last year using turbotax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Little difficult
on February 3, 2025
Posted by: Ken1122
from Florida
Impressed Erlene was persistent and polite and helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great but liked the old format better
on February 3, 2025
Posted by: ZannAZ
from Arizona
Turbo Tax is great but I liked the older format better. I think you dumbed it down too much. I can't tell where I am in the form.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
25 year user
on February 3, 2025
Posted by: KIMMEV
from LaCrosse, WI
I have used Turbo Tax for over 25 years and feel like although it's gotten more dumbed down, it's harder to navigate forms. I also feel like I'm being oversold other products which are hidden with language that could be worded clearer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is OK
on February 3, 2025
Posted by: Chuckpali
Easy to follow except for the 1089-t forms were confusing.
Written by a customer while visiting turbotax.intuit.com