Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(84,554 Reviews)
Rating breakdown 84,554 reviews
5 Stars
63,274
4 Stars
9,208
3 Stars
4,041
2 Stars
2,516
1 Star
5,515
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy peasy
on March 11, 2025
Posted by: Feathet30314
from Denver, CO
Have been using it on my own since i was 18! Easy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
CHARGED MY CARD??
on March 11, 2025
Posted by: Thank You 7237
I chose the option to pay for the services from my refund, the app still prompted me to put in my card info. I restarted the phone, the app, everything and it still prompted for my card info regardless of choosing the pay from refund option. When I pressed submit the app charged my card immediately. That was not the option I chose, thank you for the services I just hope my redund doesnt get charged as well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Never again
on March 11, 2025
Posted by: Dizol
Shouldn't be getting charged for basic tax returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Leave the blockheads.
on March 11, 2025
Posted by: Tipman
Tired of what I finally realized was crappy service from blockhead (hint hint ) I tried doing it myself with the help of Turbo. I have never looked back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Was great. I got all the help I needed on some qu
on March 11, 2025
Posted by: Scasa
from TX
Was great!!! It was easy and i got the help I needed on some questions
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbor tax
on March 11, 2025
Posted by: KendraBee13
from minnesota
easy to use and fallow along to and affordable and time saving no need for appointment.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on March 11, 2025
Posted by: Jessemart
from Portales, NM
It is easy to use and great directions.I was able to move easly through the program.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Less Tax Refunds
on March 11, 2025
Posted by: GRoo7
from Sacramento, CA
Forced to upgrade service therefore have a deduction in refunds. Slight rip off.
Written by a customer while visiting turbotax.intuit.com