Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(84,553 Reviews)
Rating breakdown 84,553 reviews
5 Stars
63,273
4 Stars
9,208
3 Stars
4,041
2 Stars
2,516
1 Star
5,515
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Great service
on March 10, 2025
Posted by: Mommabearof5
from United States
I used Turbo tax online. It was easy to use sort of. My return was rejected due to my spouse not having a 6 digit pin which it asked if any one had received and I marked no. It did not say my spouse would need one.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Everything was great except printing a receipt
on March 10, 2025
Posted by: Nic097
User interface had a good aesthetic and was simple. The only thing I found truly wrong was how I tried to save the receipt of the tax return as a pdf and the file had no info on it at all. Ended up capturing a screenshot instead to retain the records.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fix banking info via the app
on March 10, 2025
Posted by: Sidney1997
from Wisconsin
Turbo tax is great, however figuring out how to change bank account info via the app was terribly hard and took me and an agent almost an Hour on the phone trying to figure it out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We got er done
on March 10, 2025
Posted by: Misty Kay
from ID
It was more confusing this year I didn't understand the process it seems it was a lot easier for me last year it was probably me😵💫
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax and Live assist are Awesome!
on March 10, 2025
Posted by: Anonymous
Mariann was exceptional!! She stayed with me through the process and reviewed my questions thoroughly.
She is Awesome!!!
She is Awesome!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Rip off, an easy way to steal your customers money
on March 10, 2025
Posted by: 2TonTony9126
cost way too much money, you must be eating well. Rip off, an easy way to steal your customers money
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast & Easy!
on March 10, 2025
Posted by: RobM88
from Jacksonville, FL
Super fast & easy! Would recommend to anyone new or experienced.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on March 10, 2025
Posted by: Hannah Faye B F
from Suisun City, CA
Easy to use and user friendly. I use this every year and will continue to use it next year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com