Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbo tax works
on February 6, 2026
Posted by: Mark Klecko d
from Ct
Everything was ok Wish it was free. Hated paying for it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Inaccurate on State taxes
on February 6, 2026
Posted by: Donran
from Arkansas AR
You did not deduct the $6,000 from my Arkansas State taxes on my IRA distribution.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy refund.
on February 6, 2026
Posted by: AndreRN
from Fl
Easy to use. Prepopulated entry. Stored my data for easy reference.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on February 6, 2026
Posted by: Noms3
from TX
Turbo Tax is easy to use, and the guidance makes it stress free.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is efficient!!
on February 6, 2026
Posted by: JC 11
from Louisville, KY
I like the compatibility and accuracy using Turbo Tax.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on February 6, 2026
Posted by: BarbaraVa
from Virginia
Great customer service. I was stuck while trying to complete my return but an Agent guided me through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 6, 2026
Posted by: Vera0812
from NC
It was fast and easy to complete my returns. I always use Turbo Tax to complete my taxes. 8+/- years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy to use
on February 6, 2026
Posted by: Marisela1101
from Massachusetts
Turbo Tax is easy to understand questions. I recommend to family and friends.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com