Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Super Easy!
on February 3, 2025
Posted by: Rina111
from Minnesota
Easy to do, didn't take long at all. I would recommend as long as you don't have many things to claim.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful
on February 3, 2025
Posted by: Michelle dog mom
from Beavercreek Ohio
Great Service did not take long to file easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A LITTLE HARD BUT NOT BAD
on February 3, 2025
Posted by: NESTYEAR
DID NOT USE LIVE DID IT MAYSELF WOULD DO IT NEXT YEAR
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on February 3, 2025
Posted by: Todd 1975
from Oil city, pa
Quick and simple, easy to understand. Everything is double checked
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Misleading
on February 3, 2025
Posted by: Nothankz
from California
TurboTax is misleading. They advertise free filing, but every year, I’m forced to upgrade even when none of the listed reasons for upgrading apply to me. It feels like a bait-and-switch, and I end up paying more than expected. Very frustrating and deceptive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Software
on February 3, 2025
Posted by: carmetris
from Spartanburg SC
Great prompting service to get your taxes done the right way!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
never again
on February 3, 2025
Posted by: done never again
I don't know what you guys are doing this year but it needs to be fixed HORRIBLE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fees Not Adding Up
on February 3, 2025
Posted by: OverTaxed009
Very expensive and fees are not appropriate. Price of product $39 to file and a $40 fee for paying with return? My last year using turbotax that's for sure.
Written by a customer while visiting turbotax.intuit.com