Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2 out of 5
2
FREE IS NEVER fREE
on February 3, 2025
Posted by: IZABELLARAE
IT WAS EASY TO USE BUT IT SHOULD HAVE BEEN FREE SINCE MY TAX WAS 1040EZ BUT THEY STILL CHARGED ME. IT IS A MONEY SCAM TO SUCK YOU INTO USING THEM. WHY CANT COMPANIES BE JUST STRAIGHT FORWARD AND NOT PLAY GAMES. IT COST ME $88 TO GET $50 IN REFUNDS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very Easy
on February 3, 2025
Posted by: HanLou
Easy to navigate, helpful information, done in an hour.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love TurboTax
on February 3, 2025
Posted by: Anonymous
from Pennsylvania
Easy to use and helpful allowing me to get great deductibles
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
User firendly
on February 3, 2025
Posted by: Kiommy7
Great! and user friendly it was a nice experience!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great product !
on February 3, 2025
Posted by: Ploof 58
from calhoun ga
Easy to use. They quickly find any problems and have you fix them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on February 3, 2025
Posted by: TopCat25
from SC
Quick and easy to use.............................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TurboTax makes it easier
on February 3, 2025
Posted by: talleam
For the most part, easy to navigate. Ran into a few minor issues (e.g. instructed me to complete my state return when I’d already responded to that section, which noted that my state didn’t require filing state taxes). No biggie.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
pretty good
on February 3, 2025
Posted by: sissymommy
from Wichita, Kansas
was a little upset i was charged because i thought this was free
Written by a customer while visiting turbotax.intuit.com
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