Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
turbo tax for the win
on February 3, 2025
Posted by: krys2005
very easy to use. very easy to understand. turbo tax wins
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Experience
on February 3, 2025
Posted by: Poetry1210
My first experience was very smooth and it was very easy breeze through.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
NOT FREE IT'S A SCAM
on February 3, 2025
Posted by: LizzettZC
from Los Angeles, CA
I was scammed. I met all the requirements to file a free tax return and was somehow at the end charged $39 for a federal tax return and $39 for filing a state tax return. Additionally, I was charged a last minute hidden fee of $44 for requesting my return as a direct deposit. There was no way for me to question the charges or remove the charges.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy
on February 3, 2025
Posted by: beckhar369
from west virgina
Its quick and easy I think it keeps me from going crazy with doing it all myself and some stupid stuff that i can not look up it has all the answers for me to look up no problem. ty
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick and Easy
on February 3, 2025
Posted by: Venden3
from Washington
Quick and easy to use. Even as first time homebuyers. That's why we use TurboTax each year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
awsome
on February 3, 2025
Posted by: r12scriv
from Maine
I have been using turbo tax for many years and am very pleased
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Effortless
on February 3, 2025
Posted by: Bissiee
It is always fast and easy and you are able to get help when needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
fast and easy
on February 3, 2025
Posted by: cdm89
from United States
they was fast t and easy to work with and there to answer any questions.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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