Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
Easy to Use
on February 3, 2025
Posted by: Chevy570
from Muncy, PA
Very easy to use, AI and tips were helpful. On the expensive side with fees, but it is worth it due to the ease of use.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is great!
on February 3, 2025
Posted by: Jessy19
from Virginia
Fast and easy. Clear explanations on new tax updates/laws.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome
on February 3, 2025
Posted by: JFlo531
from Omaha, Ne
Really enjoyed using TurboTax it was a breeze, Thanks TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is Great!
on February 3, 2025
Posted by: Martin0114
from Miami, FL
The process on this platform is quick and easy with lots of helpful tips and information throughout the process.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Monkey Did My Taxes
on February 3, 2025
Posted by: RockSteadyMom
from TX
Using TurboTax for past 5 years and it could not be easier! Will keep returning!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
TurboTax is Helpful but...
on February 3, 2025
Posted by: AJS00
from CA
I didn't appreciate that I was unable to use my federal refund to pay for the cost to file this year. I also don't think it's fair that only new users of intuit were able to file for free. Add an incentive for return customers next year please.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Effortless site to use!
on February 3, 2025
Posted by: the therapist
This was so easy, I don't know why I never used this before...I will always use this site now!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy
on February 3, 2025
Posted by: beworthey
from Paris, Texas
Filing this year was simple and easy to complete with TurboTax.
Written by a customer while visiting turbotax.intuit.com
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