Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on February 3, 2025
Posted by: jerm43
from fennville,Michigan
always a good experience easy to use and very helpful. cheaper then taking your taxes else where
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
expensive
on February 3, 2025
Posted by: jnasty5150
too expensive for doing it my self lololololololololololololoo
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unneccessary fees
on February 3, 2025
Posted by: Tina3402
from Baltimore, MD
Do not appreciate a $40 processing fee for paying for Turbo Tax with my tax refund.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
YAY TurboTax
on February 3, 2025
Posted by: Kaman2025
It was a smooth and easily relatable experience. Highly recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is helpful
on February 3, 2025
Posted by: EddieP49
Mostly helpful, but figuring out how to import charitable contributions from itsdeductible.com was extremely difficult.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I will continue using the ONLINE version .
on February 3, 2025
Posted by: PapaDoc53
from Saratoga, WY
I've been using since TURBO TAX since 2008 or so, the CD version of course. Always felt confident and found it easy to navigate. This new ONLINE version was a bit difficult at first, but I figured it out. Not all persons using it will find it easy to navigate, but perhaps the HELP keys will get them through it, I didn't use any this time other than to expand on an explanation of a term.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Terrific Tax
on February 3, 2025
Posted by: Momma h2o
It was so easy and quick to complete my tax return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easiest tax help
on February 3, 2025
Posted by: bobbij718
from florida
easy to use, no technical verbage,can start and stop with no problems starting where you left off
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com