Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(84,554 Reviews)
Open Ratings Snapshot
Rating breakdown 84,554 reviews
5 Stars
63,274
4 Stars
9,208
3 Stars
4,041
2 Stars
2,516
1 Star
5,515
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
great
on March 8, 2025
Posted by: greatgreatgreatyay
great easily to use--just takes at least an hour--
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very simple
on March 8, 2025
Posted by: AJones800
from Missouri
TurboTax is very simple! It explains everything! I feel very confident with TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Painless experience
on March 8, 2025
Posted by: Reaper92
from Virginia
Smooth and easy going, been using turbo tax for over five years now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Serf filer
on March 8, 2025
Posted by: TyMonday
from California
Great and easy to useeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Importing of prior taxes
on March 8, 2025
Posted by: WilliamGustin
from Fresno, CA
Very difficult to import prior taxes utilizing other turbo tax identification - consolidating multiple id taxes into one
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Great product but fees are troublesome
on March 8, 2025
Posted by: KrisSharon24
from Queensbury, NY
I have been using Turbo Tax for a number of years now. It is an exceptional software and makes doing taxes much easier and with more confidence. However, I purchased by Turbo Tax for 2024 for $60, and when I finished, I was quite surprised that I was charged a total of $168 in fees to finalize and email my tax returns. I don't remember having to pay these extra fees in the past, unless I wanted to purchase extra "audit protection".
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thanks TurboTax
on March 8, 2025
Posted by: Deeb21
from 60432
Easy to use. The time save and helpful information when I needed it.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax saves me time
on March 8, 2025
Posted by: trod917
so easy to use, when in doubt, the information box is a useful tool
Written by a customer while visiting turbotax.intuit.com
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