Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,275 Reviews)
Rating breakdown 87,275 reviews
5 Stars
64,833
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Exceptional service
on January 22, 2025
Posted by: Havalah
The lady I spoke with was super helpful. I didn’t even realize that I was missing a piece of paper, but went through it in less than like two minutes she was a flawless agent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 22, 2025
Posted by: Shana1978
Great service well done very happy with the outcome
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy 1-2-3
on January 22, 2025
Posted by: Anonymous
Yes lord this was easy! It was so much easier than having someone else do it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to do it yourself
on January 22, 2025
Posted by: Anonymous
from Johnstown,PA
It was easy do your taxes by yourself and easy guides to understand
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
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on January 22, 2025
Posted by: smhyd
woooooooooooooooooooooooooooooooooooooooooooooooooo
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 22, 2025
Posted by: MMV1
Very easy to do my taxes, great explanation - love it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to file but they definitely want your money
on January 22, 2025
Posted by: Mark S 801
from Utah
TurboTax really does make it pretty simple to file taxes. I wish they wouldn't try to get me to upgrade as often as they do (once is fine, but four times is excessive). I also wish state returns were a lot cheaper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bait and Switch
on January 22, 2025
Posted by: BaitSwitch
Bait and switch!! Went for a free federal and state. After I spent an hour doing the form, I was told I couldn’t get it for free. That was fine, but it wouldn’t allow me to take off the State return and tried to charge me for both. I would never had done it if I had known that. After I supposedly “Paid” $0, it wouldn’t let me change anything. I had to open a whole new account and waste another 1/2 hours of my time.
Written by a customer while visiting turbotax.intuit.com