Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy
on February 3, 2025
Posted by: mecolo
Simple to use made life easy. Will definitely use again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is easy
on February 3, 2025
Posted by: mydog shadow
from tennesse
turbo tax was easy to use I would recommed it to my friends
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User Friendly
on February 3, 2025
Posted by: Kameo06
from NC
Super Easy to Use. I will recommend the free online version to anyone. I was able to take a picture of all my W2s and the information automatically transferred to the forms. The questions were direct and they also offered online help. I did pay extra for e-file and a speedy refund. I think it was $80.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
FREE FILING IS NOT FREE
on February 3, 2025
Posted by: KSTRADA
from WESTERN NY
THOUGHT IT WAS FREE, BY THE TIME i FINISHED IT WAS $128
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Probably quicker and easier, but still long and $$
on February 3, 2025
Posted by: Cheddar275
from Manchester, CT
I know if I were to do my taxes myself I wouldn't get the full refund, and I would probably miss something, and it would take longer. Using turbo tax still took me over an hour, and I had to paid them so much... feels frustrating to have to pay so much for something the government makes us do...
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peezy
on February 3, 2025
Posted by: Jalen B
from ohio
it was simple to do my taxes just answer the questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
you claim to be a free service but you're not
on February 3, 2025
Posted by: billiamx
i feel like i was scammed because you charged me $128 for my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Absolute scam
on February 3, 2025
Posted by: Chad1594
from AL
Used to be free now charge to file state and federal separately. Then sneak in a fee for using your federal refund to pay for your state taxes and have locked and can't be changed after they tell you there is a fee.
Will not be using turbo tax ever again
Will not be using turbo tax ever again
Written by a customer while visiting turbotax.intuit.com