Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Happy Customer
on February 6, 2026
Posted by: Pwil020626
from Pennsylvania
It was easy, fast, and informative. I was not aware I could file my Federal and State tax seperately at no cost until I used TurboTax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The only way to file!
on February 6, 2026
Posted by: N8Quidley
from North Carolina
Every year, every time, only way to go! Turbo Tax 4 Life!! If you think doing your own taxes is scary, stop thinking and let Turbo Tax do your thinking for you. Simple, easy to understand and walks you step by step Start to finish. You’re left thinking wow, that was what I was worried about. If I can do it, anybody can! Just start with step 1 and until you know it, there are no more steps. You will be doing it again and again years later like me. Grab your taxes by the horns and get’er done!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time user of turbo tax..love it!
on February 6, 2026
Posted by: JPshea
from florida
Very easy to use. I have been using turbo tax for many years and it walks me through all scenerios. Love it!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbo tax is expensive
on February 6, 2026
Posted by: Michelej49
from texas
We are retired and have less then 50,000 in income it should not cost us to file when i put all the information in
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very thorough
on February 6, 2026
Posted by: Humble56
from 2045 West El Camino Avenue, apt.341
Just awesome and very easy to follow instructions and ask questions if necessary
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax 2025
on February 6, 2026
Posted by: TT taxes 2025
from KS
couple of places confusing to understand but, overall, pretty easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
dont use, bogus charges at end
on February 6, 2026
Posted by: bogus charges
from illinois
its bull crap you charge $35 for direct deposit and this notifacation is after an hour of work. Had I known you charege this crap, I would never had even started which is why you dont tell anyone until the end. Suffice to say I will not use your product in the future
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax was helpful
on February 6, 2026
Posted by: Amy141
from NY
Turbo tax was helpful and helped me when there was an error for my state tax return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com