Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax Works
on February 3, 2025
Posted by: ttamura05
from Tulsa, OK
It was super easy to use, it was my first time and I have no complaints at all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is fast and convenient!
on February 3, 2025
Posted by: George 999
from Truckee CA
TURBOTAX Online was easy to use from my iPad Pro. It was the first time I used the product. It was intuitive and systematic, but let me opt to enter data interactively instead of reading forms or querying my accounts. I spent far less time and far less money than I have spent in the past preparing data for a professional tax preparer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax circling the Toilet
on February 3, 2025
Posted by: MJN2830
Filing the last couple of years has been a real pain in the backside. The e-file returns keep getting rejected for one reason or another and there is never a clear explanation as to why. It's always "try this" with no guarantee it will fix it. You would think that with the years of experience, Intuit could make a product that would catch these errors before you file. I'm going to start looking for another tax service after this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the way to go
on February 3, 2025
Posted by: Artmd11
from Fort Myers Florida
I had all the required forms, just followed the prompts and it was a piece of cake. I’ll be using TurboTax definitely next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo Tax was so easy
on February 3, 2025
Posted by: Ariana1994
from TN
It was so easy to file. I'm glad, this is my first time filing my taxes alone.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Hidden Fees
on February 3, 2025
Posted by: Ty1023
from Georgia
Turbo tax is pretty easy to operate but the hidden fees are what gets me at the very end you are charging to pay you all with our refund to me seems like taking advantage of the customers. I highly recommend doing something different to retain customers.
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on February 3, 2025
Posted by: KELLI76
EASY TO FOLLOW DIRECTIONS AND GREAT TO BE ABLE TO REVIEW EACH SECTION
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
file tax with a breeze
on February 3, 2025
Posted by: Jillybeanb4u
Very easy and with pulling last year's info it made it much easier to file
Written by a customer while visiting turbotax.intuit.com