Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Rejected return - unknown reason!
on February 3, 2025
Posted by: Too frustrated
Keep getting my State return rejected but it doesn't tell me why or how to fix it. GRRR.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Charged a fee for unemployment for only 2 months.
on February 3, 2025
Posted by: Josh_603us
Charged a fee for unemployment for only 2 months. This is not made clear until the end, I have used this before for 18 years, and 2 months laid off and you charge me a fee for that,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
20 Year User
on February 3, 2025
Posted by: Anonymous
from Northern Virginia
I have been filing my own taxes for over 30 years, probably 25 years with TurboTax. I haven't paid a tax preparer to do my taxes in all that time because TurboTax has made tax filing so simple and direct. I used it when I was single, when I was married, and when I owned a rental property. Now, I'm about to retire and will stay with TurboTax as it helps me navigate new tax situations. I have faith that Intuit won't try to "upsell" me on financial products that I don't need - but will instead maximize my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 3, 2025
Posted by: Anonymous
from minnesota
the process was fast and easy!! Definitely better than expected!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great experience!
on February 3, 2025
Posted by: 843Chuck
The procedure was made so simple and easy! I highly recommend it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Maxes Your axes
on February 3, 2025
Posted by: ssg glg
I have used TurboTax for years. This is the best tax program on the market and the most reliable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
sucks
on February 3, 2025
Posted by: hardworking tax payer
I dont think I should have to pay $50 to find out I'm getting $0 reund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AMAZING
on February 3, 2025
Posted by: begreat
from harrisburg pa
self explanatory if you dont understand a section they have info tabs you can click on
Written by a customer while visiting turbotax.intuit.com