Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(84,555 Reviews)
Rating breakdown 84,555 reviews
5 Stars
63,274
4 Stars
9,208
3 Stars
4,041
2 Stars
2,516
1 Star
5,516
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awesome!!
on March 5, 2025
Posted by: T Rader
from Austin, TX
The Turbo tax associates helped solve my account problems with ease!
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Completed Forms not Provided
on March 5, 2025
Posted by: Gundalow
Have been waiting 45 minutes and you have still not provided completed Federal and NH tax forms. You say they have been emailed to irs and state, yet you can’t give me a copy of forms and i have to mail checks to both and i also want a copy of returns for my file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awsome
on March 5, 2025
Posted by: Will091982
fast and easy have been useing turbotax for many years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Peasy Simple Return
on March 5, 2025
Posted by: LHF14
No need for assistance, prompts were enough. Could be cheaper.... Easy to complete, easy to understand, simple to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on March 5, 2025
Posted by: Short2
from Kingsport, TN
I've used this program for almost 3years now. I think more should use it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not free, will try to slip extra fees on you
on March 5, 2025
Posted by: Peter0987654321
Told me I was eligible for American Opportunity Tax Credit, then didn't tell me I needed to pay $59 to upgrade to Turbo Tax Deluxe until the very end because I was eligible. Also wanted to charge an extra $40 if I chose to pay for Deluxe with my Tax Return when it comes, pretty sleazy tactics.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is grest
on March 5, 2025
Posted by: Tator2020
from Texas
Turbo Tax was fast and easy love the help from the step by step directions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax
on March 5, 2025
Posted by: Lizzie66
from TX
everything was great simple and easy no complications
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com