Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is easy to use
on February 6, 2026
Posted by: LizSD712
from IL
Turbo tax was super easy to use. Guides you right through.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
UI could use some improvements.
on February 6, 2026
Posted by: dcalvin33
from Oklahoma
I had a hard time navigating the pages. Got lost a number of times and was frustrated by having to go back to start of section. You should make it easier to back track.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Return 2026
on February 6, 2026
Posted by: 2026tax return
from Connecticut
Fast easy process self explanatory was great to do at no cost to me
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on February 6, 2026
Posted by: Alisha92
from Texas
They were very helpful and the process was short and easy!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy!`
on February 6, 2026
Posted by: Debbie Joann
from Texas
Very easy to do it yourself with Turbo Tax. No hassles at all!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax saved me huge
on February 6, 2026
Posted by: Tbone1447
from Wi
Everything went smoother that I thought. Will be back next year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is Awesome
on February 6, 2026
Posted by: Anonymous
from Missouri
It's been okay, thanks. It was a longer process than anticipated, and your fees are crazy. Thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 6, 2026
Posted by: hcc680
from indiana
easy to use, quick and makes doing taxes easy. appreciate time efficiency
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com