Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2 out of 5
2
Trick Fee
on February 3, 2025
Posted by: Anonymous
from United States
Can't opt out of 5 day $25 dollar processing fee. Should be able to take $25 off.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
so easy
on February 3, 2025
Posted by: mayyydagreatest
from FL
great i love it im lucky i got to use this product to help me file my taxes
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast and effective
on February 3, 2025
Posted by: Liza12334
Turbo Tax is fast and effective! Their online help was incredible!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TurboTax was reliable
on February 3, 2025
Posted by: CALYSA
from Corpus Christi, Texas
I filled out my taxes like I did last year. Turbotax from last year helped to just recreate the forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
2024 Return was easy
on February 3, 2025
Posted by: Ash1784
from Texas
It was fast and easy to use even though my return is easy. pricing could be less when I am personally doing all the work. Also adding another $40 to process after what I paid if I used my refund...forget it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Turbo tax is still awesome.
on February 3, 2025
Posted by: Anonymous
I thought you offred free filing for seniors this year. I did not see the product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I like Turbo Tax
on February 3, 2025
Posted by: gbh82
I've used Turbo Tax for several years and never had a problem with it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
I got charged twice.
on February 3, 2025
Posted by: Kraig25
from Minneola, FL
I was charged twice to submit my taxes. I want a refund for the 2nd charge.
Written by a customer while visiting turbotax.intuit.com
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