Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(84,555 Reviews)
Open Ratings Snapshot
Rating breakdown 84,555 reviews
5 Stars
63,274
4 Stars
9,208
3 Stars
4,041
2 Stars
2,516
1 Star
5,516
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
Not as advertised
on March 4, 2025
Posted by: Denise112767
from Fostoria, OH
My experience was quick and easy as always. However, I did not appreciate how I had no choice but to choose the "Deluxe" plan. TurboTax advertisements were "Free & Affordable", yet forced me to come out of pocket.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbotax is great
on March 4, 2025
Posted by: idoloco
from houston
excellent and easy to use. quick and simple for those who dont really understand the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Don't pay with returns
on March 4, 2025
Posted by: 011111
The help and step by step is great, but the cost of paying with your return are crazy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is fast and easy
on March 4, 2025
Posted by: Beau C
fast and easy to file! a little expensive i think.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax MAGA
on March 4, 2025
Posted by: Johananks
Quick and easy. They make it so user friendly and easily accessible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Refund!!!!
on March 4, 2025
Posted by: Tim Pianoman
from Cincinnati Ohio
Rep very friendly and helpful and patient. So thankful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Misleading add on rates
on March 4, 2025
Posted by: over 30 year customer
from IL
paying an additional fee just to e-file is very misleading and it doesn't state that on the options
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great app
on March 4, 2025
Posted by: Jayd99820
from Hoonah Alaska
Helpful and simple directions that I felt made it easy
Written by a customer while visiting turbotax.intuit.com
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