Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is terrific
on February 6, 2026
Posted by: Angie0925
from CT
Pretty simple to complete, great instructions and excellent helpful topics to guide you in the right direction.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use!
on February 6, 2026
Posted by: timcarr66
from PA
I had not used TT for the last several years because of the past cost increases, but they have lowered their basic price to compete with the other services. However, zi find TT easier to use, although I found the AI features distracting. I just want to do my taxes and not get asked extra questions in the process. Overall though, TT is easier to use and smoother than other apps I have tried. I used another app the last 2 years and had to resubmit due to missing something. I feel more confidant in TT that I'm not going to need to edit after the fact.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on February 6, 2026
Posted by: camidan68
from Texas
User Friendly, Have been a long time user. Will continue to use moving forward
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to manuever
on February 6, 2026
Posted by: Coachlady
from Illinois
Easy to manuever. Would recommend. Would use again.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great with everything
on February 6, 2026
Posted by: PatricCol
from ILLINOIS
WORKED OUT GREAT AND VERY EXPLAINABLE WILL USE AGAIN
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes so easy
on February 6, 2026
Posted by: jessicaundrwd
from Illinois
Made it super easy. This was my first time filling taxes myself, and now I will continue to do them in the future.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Used TurboTax
on February 6, 2026
Posted by: Me9876543210
from MIchigan
Used TurboTax to file my taxes this year. I've used TurboTax for several years
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 6, 2026
Posted by: nice 1018
from North Carolina
Fast and easy would use again. Would recomend to others
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com