Sneaky added fees. You are counting on people being intimidated by this process and pouncing on an opportunity to be a parasite on a government-mandated process. If a real life person reads this, I hope you feel the real weight of the extractive system to which you are contributing.
We always use turbotax and we love it. The interface is so user friendly and easy to navigate. Even in the years that we have had some more complicated forms, turbotax is effortlessly easy to use. I highly recommend!