Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(84,555 Reviews)
Open Ratings Snapshot
Rating breakdown 84,555 reviews
5 Stars
63,274
4 Stars
9,208
3 Stars
4,041
2 Stars
2,516
1 Star
5,516
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
still like using turbo tax
on March 4, 2025
Posted by: Ronnie 1
from North Port, Fl
Just a little confusing making corrections, but I got through it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Fees fees fees, hidden fees.
on March 4, 2025
Posted by: TaxTheRICH69
fees fees fees fees fees fees fees fees fees fees. Hidden fees for using the "pay using my return" option that were very hidden until almost the moment of submitting. Please be more transparent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Completely Satisfied with Turbo Tax
on March 4, 2025
Posted by: MawMaw T
from Lillian AL
Been using Turbo Tax for years and it can't get any better than this.
So easy, very easy to understand and answer the questions. Wouldn't use anything else.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Better than paying an accountant
on March 4, 2025
Posted by: Joeyz1
Took me a little bit longer than they said, but it was very easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTa is a great tool
on March 4, 2025
Posted by: RaulMtzQ
It was easy to file, even more since they have my information from last year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great help
on March 4, 2025
Posted by: theyhaveallbeenused
Phone help was excellent. I received a call back in less than five minutes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fabtastic
on March 4, 2025
Posted by: will not reply
Thanks so very easy to use and directions are simple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Efficient but excessive sales pitches.
on March 4, 2025
Posted by: Billsmets4
Too much product promotion but simplified and efficient.
Written by a customer while visiting turbotax.intuit.com
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