Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on February 6, 2026
Posted by: Azknows
from Arizona
It's fine. Thanks for the help. Taxes are basically the worst thing in the world
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Understand and Use
on February 6, 2026
Posted by: FCG3
from Nebraska
Turbo Tax Online Deluxe is very intuitive and easy to use. Instructions are easy to understand, and the guidance is clear and helpful.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible
on February 6, 2026
Posted by: Nope m
from Denver co
Terrible as usual, confusing and difficult to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A-ok
on February 6, 2026
Posted by: Tyler516
from Oregon
Very convenient and user friendly. I could live without the continual popups about upgrading the product.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is fast n excellent
on February 6, 2026
Posted by: Rebeckim
from Phoenix Arizona
It was very accurate and my customer service was excellent. She gave me good advice n help me through some issues I had.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Customer Sevice
on February 6, 2026
Posted by: Patrick99999
from Michigan
Utilized Turbo tax assistance. Received a call back immediately. The person corrected my mistake quickly and accurately.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax
on February 6, 2026
Posted by: Ryan Haubois
from Florida
Turbo tax is so good that I get so excited to be I’ve away money every year just to use turbo tax they are just peachy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on February 6, 2026
Posted by: Mzhammer
from Pa
I really like to use this turbo tax all the more it cost it’s cheaper than gas money
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com