Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
turbotax is great
on February 3, 2025
Posted by: Anonymous
from yakima wa
great experience and very easy to use. also cheap for help.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
turbotax
on February 3, 2025
Posted by: AprilP93
I havent had any bad experience with turbo tax. It has been great for the past 4 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax
on February 3, 2025
Posted by: IGrande
Made it very easy to do my taxes for the first time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good but flawed
on February 3, 2025
Posted by: Alexman47
Its great to use until the importing of W2's when it puts your state inside of the 14 digit code in box 15, it doesn't give you the error until your ready to file, it should warn you at the W2 level.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is awesome
on February 3, 2025
Posted by: Fisherchae
It was great to do my taxes with you guys it’s always a blast
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I love TurboTax!
on February 3, 2025
Posted by: Money Lover
This was a very simple experience and was extremely fast.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
RIDICULOUS FEES
on February 3, 2025
Posted by: JUSTICE FOR ALL
All the additional fees are ABSOLUTELY BOGUS ESPECIALLY SINCE I PRACTICALLY DID EVERYTHING MANUALLY. I'VE SPENT OVER 3 HOURS. I USE TURBO BECAUSE IT'S FAMILIAR. ANYWAY GOD BLESS YOU ALL IN JESUS CHRIST MIGHTY NAME AND HOPEFULLY YOU HAVE A BETTER EXPERIENCE. LASTLY, I WAS SUPPOSED TO HAVE THE LIVE CHAT FEATURE BUT UNABLE TO ACCESS IT WITHOUT UPGRADING ONCE AGAIN WHEN MY $132 WAS SUPPOSED TO INCLUDE LIVE AGENT FEATURE.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is great
on February 3, 2025
Posted by: Thighmaster_67
from Jacksonville, Florida
My experience was great. I recommend this to everyone I know
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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