Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is AWESOME
on February 6, 2026
Posted by: Izzy Sunday
from New Jersey
Fast and excellent customer service! I was assisted immediately and my issues were fixed. Thank you
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Beginner Friendly!!!
on February 6, 2026
Posted by: Ebrooke
from Alabama
I know absolutely nothing about taxes at all, but turbo-tax made it so easy and understandable!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Blah
on February 6, 2026
Posted by: DeeJAY777
from New Mexico
I was given a discount form my employer, that was not added to to total charge. Also I was given an estimate of 40$. I paid triple that amount.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 6, 2026
Posted by: Southern Belle 1966
from CT
Easy and very self guided and intuitive ...This is the best tool out there for self guided users
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awspme
on February 6, 2026
Posted by: jsn133557
from indiana
it was easy to do and love the app I totally recomended
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo
on February 6, 2026
Posted by: MJNotMaryJane
from Illinois
I have been using Turbo Tax since 2019, never fails me!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on February 6, 2026
Posted by: ronjon ronjovi
from Fl.
I like Turbo tax...........................................
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Is Easy to Use
on February 6, 2026
Posted by: Arkansas88
from Texas
TurboTax is easy to use. It takes you step by step and helps you determine what deduction is best for you.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com