Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(84,555 Reviews)
Rating breakdown 84,555 reviews
5 Stars
63,274
4 Stars
9,208
3 Stars
4,041
2 Stars
2,516
1 Star
5,516
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
super great help
on March 4, 2025
Posted by: Dougclassof69
I'm kind of stupid, so it took quite awhile. I'm sure for others it wouldn't take so long.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is bait and switch
on March 4, 2025
Posted by: Shandance
Turbo tax has sneaky fees. I'm super disappointed!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Call Support Rules
on March 4, 2025
Posted by: BeavisCalls
from Lansing, Michigan
Turbo tax app had an issue by the app not updating through play store properly, but it all quickly worked out! Call support answered my call promptly and fixed the issue walking me through the troubleshoot easily! They were very nice and understanding about the issue while kindly resolving rejection! Glad I chose them for filing taxes this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TOO EXPENSIVE
on March 4, 2025
Posted by: VBAKER07
from kentucky
TURBO TAX HAS BECOME SO EXPENSIVE THIS WILL BE MY LAST YEAR utilizing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Rejected
on March 4, 2025
Posted by: davenport330
from United States
Rejected 4 times-would not give me the right forms to fill out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on March 4, 2025
Posted by: Good guy1986
Good great service was easy to use a the help was plentiful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Federal E-File was killed for this, I hate it.
on March 4, 2025
Posted by: PaulP89
Too expensive, and the option to view and download your returns without paying was removed. Federal E Filing was killed recently by Elon Musk, so that Turbotax can keep charging $70+ for entirely ordinary tax situations. Disgraceful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is my go to for taxes
on March 4, 2025
Posted by: Jjohnson42013
Turbo tax is very user friendly and easy to use. I recommend this
Written by a customer while visiting turbotax.intuit.com