Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(84,554 Reviews)
Rating breakdown 84,554 reviews
5 Stars
63,273
4 Stars
9,208
3 Stars
4,041
2 Stars
2,516
1 Star
5,516
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
turbotax is a bully
on March 4, 2025
Posted by: TheBaldViking
I was forced to pay with debit card to pay for my order instead of using my federal return even though i clicked the option to use my federal return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Would not recommend
on March 4, 2025
Posted by: Would not recom
Would not recommend Would not recommend Would not recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on March 4, 2025
Posted by: Jscorpio33
from TN
Great service easy to use and correct mistakes I enjoyed the whole process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is useless, just do it yourself
on March 4, 2025
Posted by: UnhappyCustomer150
from NJ
Your e file eligibility is unclear. I’ve had no problem using e file in the last five years, and now all of a sudden it’s a problem? I paid $120 for you to print a piece of paper I could have filled out myself. Guess that makes me the idiot, for ever using this service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on March 4, 2025
Posted by: FatApe
from Royal Palm Beach, FL
Fast and easy to you. Turbo Tax takes and irritating process and makes it a pleasure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax
on March 4, 2025
Posted by: Dlc8
from TX
It was difficult to get my AGI from last year. Took time to create acct. for id. I don’t remember doing this before.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Let’s go TT
on March 4, 2025
Posted by: Kaye99
from Nc
I’ve been a mentor of turbo tax for over a decade.. it’s always been reliable and helpful… the customer service is top Tier. They’re informative and fast.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
5 out of 5-Would recommend
on March 4, 2025
Posted by: KelzTat
from North Carolina
I had trouble at first, but when I called Turbo Tax I was connected with someone that was INCREDIBLY helpful and resolved my issues!
Written by a customer while visiting turbotax.intuit.com