Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use
on February 6, 2026
Posted by: FMTrinh
from TX
Going through every section with an example and explanation makes using turbo tax very easy.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 6, 2026
Posted by: Bannygirl
from washington
It is a very easy program to use. I have used this product for years.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on February 6, 2026
Posted by: Zackj89
from Massachusetts
Quick and easy, this is my 3rd consecutive year filing with tm and I love it!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not free
on February 6, 2026
Posted by: Cduclaw
from ri
I was not happy being forced to pay $49.00 because of my student loan interest which was for .80cents, and it would not allow me to by pass this. Next year I'm using tax act
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TaxDone
on February 6, 2026
Posted by: Girlie51
from Maryland
I was able to complete my taxes in two sessions. File electronically and am done!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on February 6, 2026
Posted by: Jim 631357
from Pennsylvania
Very easy to use and follow and easy to understand
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is so easy!
on February 6, 2026
Posted by: Anonymous
from NC
So easy to use. I even had a question about changing the product before filing. Called Turbo Tax and a rep was able to walk me thorough that.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
EXPENSIVE!!!!
on February 6, 2026
Posted by: Piggypiglette 137
from 550 Palm Drive, Lot 10
Not worth the price. Next year I'll use a different service.
Written by a customer while visiting turbotax.intuit.com