Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great to work with!
on February 4, 2025
Posted by: chocolick
from North Carolina
Very easy to follow instructions. You can't go wrong!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Luv Turbo Tax
on February 4, 2025
Posted by: Sweetgin
Very user friendly. Not intimidating or stressful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is efficient
on February 4, 2025
Posted by: cindy0304
from Texas
TurboTax has always been convenient and easy. I have also been able to call and ask questions when I had issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Entering Marketplace Info a Nightmare!
on February 4, 2025
Posted by: Being a growup
from TX
I have been using TurboTax for many years and one area they need to fix is entering the Marketplace information especially after last year where both my husband and I had several changes in our insurance coverage. We did not ever consent to having our insurance providers changed during the year, yet it happened to me once and I think my husband dealt with maybe 4 changes. Having to enter different months coverage and needing or at least thinking you need to put zeros in that form often result in turbotax saying your return isn't correct and you have to figure out the correct way to fix it. Turbotax needs to do a better job of explaining the best process that doesn't result in it throwing your return back and just saying it's incorrect.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super awesome very easy to use
on February 4, 2025
Posted by: Chuyito3151
from Texas
I use it several times and I love it very easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the G.O.A.T
on February 4, 2025
Posted by: Anonymous
from Covington, GA
I want to say, as an adult, I have never and will never use a CPA to do my taxes. Turbo Tax has always been top notch and delivered quality service when doing my taxes. The interface is super user friendly and if you're not certain about something you are doing, they are always there to help. Thank you, Turbo Tax, for always helping me get the BIGGEST refund possible and for saving me money in the process! Filing your own taxes couldn't possibly be any easier!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo
on February 4, 2025
Posted by: ALMul
from SC
Pretty easy and helpful, but a little on the steep side. Supposed to be free but then charge for both state and federal.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on February 4, 2025
Posted by: Mark1978
from Kentucky
Easy to use and the very helpful! I have filed for TurboTax for years and will continue in the future.
Written by a customer while visiting turbotax.intuit.com