Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(84,535 Reviews)
Rating breakdown 84,535 reviews
5 Stars
63,272
4 Stars
9,206
3 Stars
4,040
2 Stars
2,516
1 Star
5,501
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Product and easy and fast to use
on March 3, 2025
Posted by: Turbotax 4455
Very easy and fast online service and product to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax hides fees and forces you to pay.
on March 3, 2025
Posted by: TurboTaxDishonest2
from FL
Dishonest and not free. I recommend looking for a different, transparent, and free software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWSOME AND EASY TO USE
on March 3, 2025
Posted by: BRUSTA
from New Hampshire
EASY AND FAST.HELP WAS GREAT. WOUL RECOMEND TO MORE FRIENDS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
New Automation software is buggy.
on March 3, 2025
Posted by: This12345
New automation is buggy, I got caught in loops where the software prompted me to make entries that were not needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
too expensive
on March 3, 2025
Posted by: waywaytoo expensive
from pa
too expensivetoo expensivetoo expensivetoo expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
no longer awesome, more like a ripoff
on March 3, 2025
Posted by: Madje51
from Arizona
Confusing final "total income" didn't match my actual total income and couldn't get it to reconcile or explain.
Exorbitant fees to file. Says it is $128 for state and federal then adds a $40 processing fee as you go to efile.
I've used it ever since it came out. This is the first time I feel like I was ripped off, especially since I use standard deductions and am on social security and a pension without investments.
Exorbitant fees to file. Says it is $128 for state and federal then adds a $40 processing fee as you go to efile.
I've used it ever since it came out. This is the first time I feel like I was ripped off, especially since I use standard deductions and am on social security and a pension without investments.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes 2024
on March 3, 2025
Posted by: Kyle Vickey
from Springfield Missouri
it was very easy to go through the total process. actually enjoyed doing it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing customer service
on March 3, 2025
Posted by: Mandelaholishlashla
from IA
amazing customer service, talked to a guy who was very helpful while also being hospitable
Written by a customer while visiting turbotax.intuit.com