Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
n/a
on February 6, 2026
Posted by: None for me thank you
from Kentucky, KY
It would have been 5 stars if the fees had been appropriately quoted in the beginning. Initially, it read as though I would only pay $39 for the Federal return and $40 for the state return and yet, I had to pay an additional $100.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbo tax!
on February 6, 2026
Posted by: Neshala3
from Decatur, Georgia
Thank you turbo tax the accuracy, and guidance was super helpful!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 6, 2026
Posted by: Vane122
from Texas
So easy to use! Will continue to use TurboTax for taxes every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax for the win
on February 6, 2026
Posted by: DJGRIMREAPER
from delaware
Great experience user friendly and helped answer my questions
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It's Easy
on February 6, 2026
Posted by: CariAnn23
from Pueblo, Colorado
It's Easy and Simple....Makes my life easy to get them done. The steps are easy, etc.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 6, 2026
Posted by: Chris0215
from SC
I would say this was pretty easy. I als9 found it to be informative.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is a very helpful
on February 6, 2026
Posted by: vitaschaplain
from Ohio
A liitle confusing with the major changes from 2024
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT SERVICE
on February 6, 2026
Posted by: BASEBALLMAMA
from CA
GREAT BESIDES ALL THE ADDITIONS THAT END UP ADDING UP BUT QUICK AND RELIABLE
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com