Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love turbo tax
on April 15, 2026
Posted by: mikefo111111111111111111
from georgia
Easy to use/ reasonably priced nice to be able to do some, save it adcomeback to it
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the feedback! We’re committed to making sure the value you get from TurboTax far outweighs the cost, and we’re glad that was your experience this season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy!
on April 15, 2026
Posted by: Trmo77
from Nevada
I was in a hurry to file on my lunch break so this made it very fast and easy to file before the deadline today.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and fast
on April 15, 2026
Posted by: SARAB12
from North Dakota
Fast, easy, have been using it for many years! Will continue for ease of filing
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is clear and helpful.
on April 15, 2026
Posted by: Victory771
from ME
Very helpful advice and deeper guidance on the sidebar. I used it often.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I wish we had a one page tax form.
on April 15, 2026
Posted by: Dkd1ms
from Mississippi
Taxes are still confusing but I guess Turbo Tax makes it as easy as they can for someone like me who is not a tax expert.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
What happened
on April 15, 2026
Posted by: JoeM919
from California
Very confusing this year. I have used TurboTax for the last 5+ years and now there is no record on this website. Made it very frustrating.
Also, I bought the program and downloaded it to my laptop. I ended paying and additional $222 for the services. Maybe it is time to go to HR Block?
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best!
on April 15, 2026
Posted by: Vphillip
from Illinois
TurboTax has always been fast, detailed, and accurate!
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tough Time this year 2025 THX TurboTax
on April 15, 2026
Posted by: GHSnead
from Michigan
After over 55 years of doing our own taxes, I'm now mentally challenged. I've used TurboTax since it was invented. but next year I'll have a Pro do it. I'm DONE! Wifey Refuses to learn the ropes! ~ G. H. Snead
Written by a customer while visiting turbotax.intuit.com