Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo tax I s awsome
on February 4, 2025
Posted by: Jesse perea
Turbo tax fun I didn't have a problem I was fantastic
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax very efficient
on February 4, 2025
Posted by: AThai
TurboTax is so easy to use. They walk you through step by step to make sure you cover everything and also provide help/.guidance. Very quick and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is great
on February 4, 2025
Posted by: alexis666
from pound virginia
It was quick and easy and self explanatory. will recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Ease
on February 4, 2025
Posted by: Jay69420
Easy to use. Got my taxes done in about 45 minutes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Always a good choice
on February 4, 2025
Posted by: state 2025
from CO
all worked out and easy too, they really have it down to a science
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Turbo tax
on February 4, 2025
Posted by: CaWWS8
from LA   -   Louisiana
They say there is a free option when you start but tge there is a charge.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Taxes has become a game in expense control
on February 4, 2025
Posted by: Nate the Kirschemann
from Massachusetts
Too many hidden fees, especially aimed at people with unavoidable situations, such as not having health insurance for a period and being forced to use the ACA system. This turns your tax return into a deluxe requirement due to Schedule 3. For 3 months I need health insurance to avoid a punishment in MA, and in turn, Turbotax takes advantage of that situation. How many low income individuals suffer because of this?
My taxes, even as careful and frugal as I can be, end up having almost 100$ taken off them due to that alone and that was with their sale on deluxe. Follow up with the 40$ processing fee if you don't just pay with a card. Thank goodness I read that.
And then to get a refund in less than 21 days, another 25$ fee.
In the end I could refinagle the checkout to ensure I only paid for deluxe, but the fees are outrageous. After years of doing taxes, this has to have been the wildest one just for legal requirements on healthcare in MA.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on February 4, 2025
Posted by: cookie197999999
Turbo Tax makes filing my taxes so simple. I enjoy not having to pay someone over 500 dollars to enter my own numbers its that easy
Written by a customer while visiting turbotax.intuit.com
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