Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awesome!
on February 4, 2025
Posted by: Teacher mom 70
from Texas
It was easy and Turbo Tax helped me navigate to get the max education credits possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it’s epic
on February 4, 2025
Posted by: Luc45
from Winnebago ,NE
it was cool had a good experience figuring out what to do
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 4, 2025
Posted by: A316
Very fast and easy to use for my taxes they help you if you need it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is OK
on February 4, 2025
Posted by: Duest M
I find some places in the preparation to be difficult to maneuver. I think the update stuff could be clearer to get to. I also found that the tax credits for improvements should be automatic and not have to be looked for. I almost missed it after having installed a new HVAC system and added insulation to my home. The other issue I have is that it automatically takes you into the state taxes. Being retired I don't have to pay state taxes and can file for free on the state website. It again takes me a while to figure out how to get around that every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on February 4, 2025
Posted by: Monica Lynne
from Newport, Rhode Island
Excellent service, never had a single issue with Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Some problems
on February 4, 2025
Posted by: Buttiesmom
from Lancaster, OH
I've used Turbotax for years and normally I give rave reviews, but I had some problems this year. Paging back with the BACK button didn't just put you on the previous page. You had to redo or go find where you were. Also, I was missing a box on my 1099-R form (retired civil service) and the directions on how to proceed without the info were pretty much non-existent. And I'm not going to pay for the MAX version for something that should be in the instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
just simply the best
on February 4, 2025
Posted by: grammatha
from Washington
easiest way ever to-do your taxes!! also gets you the most !!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great!
on February 4, 2025
Posted by: Gunner79
from FL
Been using it for years, always satisfied! Thank You!
Written by a customer while visiting turbotax.intuit.com