Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
Everything was easy just one suggestion...
on February 4, 2025
Posted by: Dquinn620
from Pennsylvania
Super easy filing by myself for the first time. Very helpful. My only suggestion is when anything is rejected just to take me to the error in the click of a button and highlight issued area in red to find it easier.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Kept forcing me to upgrade
on February 4, 2025
Posted by: CaspenKnight
Everytime I thought I was done, I was told that I needed to upgrade my plan. For one reason or another, i felt forced into upgrading.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo
on February 4, 2025
Posted by: rashaanj99
from Michigan city
it was helpful and helped me get the most back. thank u
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love TurboTax
on February 4, 2025
Posted by: mroche2
I love using TurboTax. It is so quick an easy to file my own taxes. Helps me avoid those high costs that the tax preparation places charge.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbo tax is a rip off
on February 4, 2025
Posted by: Oc20
They charge you more then what they say it's suppose to be free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2024 Tax Review
on February 4, 2025
Posted by: Kklip
from Franklin, Wisconsin
Simple, easy to understand and like that it double checks all work.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on February 4, 2025
Posted by: izzydogger
from Mn
Very easy!!!will tell my friend s I thought it would be free but wasnt!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Goodbye TurboTax
on February 4, 2025
Posted by: AlBarn
from ID
This will be the last year I use turbo tax. The push to constantly upgrade to an unnecessary service package is annoying and a scam. I also got all the way through inputing information only to be told on the last page that I was forced to upgrade because of our HSA. I used to like the speed and ease of use, but since two years in a row I have been forced to do the whole process twice because somewhere along the lines it "upgraded" me to a more expensive plan, this is the end for me.
Written by a customer while visiting turbotax.intuit.com
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