Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Charging for a state return I don't need to file
on February 6, 2026
Posted by: HG1234666
from MA
I don't have to file a NH state return, yet I'm still forced to fill out the return just to say no & still have to pay for it? Ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on February 6, 2026
Posted by: animal1976
from Minnesota
wonderful to work with them. Will use them every year after this experience.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is fast and efficent
on February 6, 2026
Posted by: Lanerzs
from MN
It was a quick and easy process love filing through turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
love it!
on February 6, 2026
Posted by: CRF64
from tx
Really makes tax season easier. Would like if in the future they give return customers a extra percentage off!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Transperancy
on February 6, 2026
Posted by: TastyG
from New Mexico
I would have liked to know, how much it was going to cost, before I started the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
N/A
on February 6, 2026
Posted by: Jerrell1983
from Texas
It was a quick and easy process and I will continue using TurboTax
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on February 6, 2026
Posted by: Kurtlebanes
from 1508 NY-67
It was very useful and made it very easy as iv never filed before.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Mrs.
on February 6, 2026
Posted by: Hmmchll
from west virginia
Very organized! Easy to understand. very affordable
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com