Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Way to go Turbo Tax
on February 6, 2026
Posted by: TFouttahere
from MO
TurboTax was very helpful with all my filing needs
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
direct deposit option is unethical
on February 6, 2026
Posted by: TrojanTroy1963
from California
I was pleased with everything up until the refund deposit options window.. 35 dollars to do a direct deposit to my personal account is absurd and not disclosing that earlier is not ethical; I will be using a different program in the future that allows direct deposit to my bank account without being charged or having to create a separate credit karma account.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 6, 2026
Posted by: Chrissy4455
from Ky
Great reliable fast easy to navigate simple process
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
pretty good
on February 6, 2026
Posted by: chickenl
from minnesota
Easy and straightforward, they charge a bit for some of the conveniences and for state stuff but I didn't feel like doing the things that would keep it free or cheap.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on February 6, 2026
Posted by: Yes817
from Texas
Thank you for another great and user friendly experience
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always reliable and consistent!
on February 6, 2026
Posted by: JAKE6565
from CALIFORNIA
I use Turbo Tax every year and never regret it. My taxes get finished in about 40 minutes and the stress levels are almost none. I highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on February 6, 2026
Posted by: Anonymous
from Oklahoma
it made it easy to get through and easy to nagivagate
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and convenient
on February 6, 2026
Posted by: Haree 60
from South Carolina
Clear direction through the process. It’s a relief to complete my taxes from home
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com