Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
10 years with Turbo Tax!!
on February 6, 2026
Posted by: lrl4466
from Texas
Just Love Turbo Tax! With all the new tax regulations and changes, I have confidence that my return was 100% correct. In less than an hour, my return was processed. In my tenth year with Turbo Tax and not one issue with the IRS, I recommend Turbo Tax!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 6, 2026
Posted by: Gayla T
from New jersey
Very fluid and streamlined experience , this was made for people that are or aren't technically savvy and is very easy to use
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Tax Program
on February 6, 2026
Posted by: LasPalmas
from New Jersey
Have used Turbo Tax Program to file my Tax for many years
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Easy To Use
on February 6, 2026
Posted by: PGarosshen
from Ct
Very Easy To Use. And Has Great Accuracy , Has Great Features
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Highway robbery
on February 6, 2026
Posted by: Tyyyyyyy1
from Utah
Charging $95 to file taxes is ridiculous you should just do it all for me at this point, also charging extra to just take it out of your refund is just stupid. Lower your prices and don’t be greedy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great system
on February 6, 2026
Posted by: The best system
from Melissa Tx
I had a problem with a error code and phone call support helped me to clear it and I was able to complete my return
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is great
on February 6, 2026
Posted by: Rivera2026
from FL
Using TurboTax was quick and easy. I would recommend to friends and family.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
product is great
on February 6, 2026
Posted by: drawyes
from Rhode Island
Been using it for 30 years. I've never had any issues.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com