Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,548 Reviews)
Rating breakdown 87,548 reviews
5 Stars
65,011
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax rocks
on February 4, 2025
Posted by: chef Tezzo touchdown
efficient process and was very helpful. very informative also
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is the best
on February 4, 2025
Posted by: AlaynaWA
Fast and Easy. no better way to get your taxes filed!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Garbage service
on February 4, 2025
Posted by: Zepi
from Rome, NY
Forces you and deceives you into paying for the taxes that are owed to you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i like turbo tax
on February 4, 2025
Posted by: papitonyd
used maney years easy to use and always avaliable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 4, 2025
Posted by: Barbie Worlds
Easy to navigate like how site was not slowed or queued
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not happy this year with turbotax
on February 4, 2025
Posted by: no nickname 500
I got to the finish and tried to pay with Apple Pay but apparently turbotax didn't accept it and wouldn't say why. I got a confirmation of payment for Apple Pay but could not continue from the page. I finally had to use my credit card. Then it would finish. I wasted a lot of time trying to figure out why I couldn't proceed.
In using the product this year it didn't seem as intuitive as in the past. I had to restart a couple of times when trying to add a new source of income, for some reason the software didn't accept my data. very frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is The Way To Go 100%
on February 4, 2025
Posted by: NurseJenn805
from Cali
Super easy to navigate & understand!! I have used it now for several years & saved $1000's by avoiding those in house places that charge multiple $100's for the same thing that I can do on my own in 1/2 the time & WAY CHEAPER!!!!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great site
on February 4, 2025
Posted by: Darlaburger
from Michigan
Very easy to use. Very helpful when a mistake is made the system flags it for corrections.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com