Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to Use
on February 6, 2026
Posted by: PDANV
from NV
always easy and directs me to the correct items/deductibles
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax
on February 6, 2026
Posted by: tiff090
from NY
used turbo tax for the first time, was easy and fast
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is good
on February 6, 2026
Posted by: Marcela 26
from California
It´s was a good experience have work with you, Thanks
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 6, 2026
Posted by: Matt0408
from PA
I did not review with live agent. i enjoy the tax return experience. Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a breeze
on February 6, 2026
Posted by: eybkere
from Fargo, ND
very easy to follow and understand I have been using Turbotax for many years and it has always been easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TURBO TAX YOU SUCK
on February 6, 2026
Posted by: DaRealestoneeee
from Abilene, tx
Every year I file with this service it gets harder and harder to navigate . Unnecessary repetitive questions , consistently lying on price . I was told it would be $49 and when it came time to submit it jumps to $89 !!!!!! This will be the last year i file with this company , i rather pay someone to handle this !!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was easy for the most part
on February 6, 2026
Posted by: Michelle2275
from NE
Easy to follow and understand hoping I did it correctly
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
totally hated turbo tax this year
on February 6, 2026
Posted by: dumbbut
from fl
IT'S BEEN HORRIBLE THIS YEAR. I DISLIKE ALL THE CHANGES AND I SHOULDN'T BE CHARGED FOR ALL I WENT THROUGH WITH CHAT AND A VERY HELPFUL ASSOCIATE ERICA.
Written by a customer while visiting turbotax.intuit.com