Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on April 15, 2026
Posted by: MissGaines
from California
very easy to use. I was able to navigate through each section with ease
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax=Easy Adulting
on April 15, 2026
Posted by: BloomPop
from FL
It was fast and simple. Got done in less than 15 minutes!
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
dont recommend
on April 15, 2026
Posted by: dmoon123454
from IL
last time using this site. not even free like it claims
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on April 15, 2026
Posted by: JosephGro
from Illinois
it was quick and easy I will always use Turbo Tax !
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
No guidance to correct
on April 15, 2026
Posted by: 2025 Taxe Issues
from Ohio
No guidance on what's the issue. Will not use again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Beware-Price Switch
on April 15, 2026
Posted by: 2B4real
from FL
Not happy with Turbo switching the free version to the $79 Deluxe due to answering a couple of questions about HSA contribution that had no impact on the result or the out come of the return. Then not allow you to go back and make any changes to the entry ( even thought you can go back and edit almost everything else on the return). So you either pay up to file or have to delete and start the return over. Apparently, the questions require a different form, even though forms for interest and dividends are included with free. They should at least warn you before answering the questions that it will change it from free. Little under handed it seems. Been using Turbo Tax for years, but may need to explore new horizons.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on April 15, 2026
Posted by: KatieMcChicken
from CA
Super easy and user friendly I enjoyed my experience with turbo
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Made Easy!
on April 15, 2026
Posted by: NubianQueen1101
from 8701 Bellewood Lane Northwest
TurboTax made a much dreaded task easy and stress-free. Thanks, TurboTax
Written by a customer while visiting turbotax.intuit.com