Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is always on point
on February 6, 2026
Posted by: MayBoyMike
from Texas
Excellent as always. Keep up the great work everyone.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love the help
on February 6, 2026
Posted by: Bubbaboy01
from Mi
Helped me out much when I was having trouble with my filing
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes done right!
on February 6, 2026
Posted by: Peggot it
from Florida
Fairly easy to do! Somethings were not as easy to understand at first but was able to get the jest of what was needed. I have always bought the turbo tax CD this is the first time using from internet. I liked being able to see the forms as I go, couldn't do that here till the end. But otherwise easy to use!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it was okay
on February 6, 2026
Posted by: papabear18834
from pa
I found it very acceptable and it was very informative very good
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
To many hoops to jump through.
on February 6, 2026
Posted by: Fred the head 62
from North Carolina
This took to long. I'm tired and ready for bed. Will not be using this next year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on February 6, 2026
Posted by: PIGGLES57
from Texas
Was able to complete with little help but the right help
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
too detailed
on February 6, 2026
Posted by: strauch
from Pennsylvania
took too long to complete
make it less detailed
enter information on the forms
make it less detailed
enter information on the forms
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on February 6, 2026
Posted by: allie07122000
from South Carolina
Very complete and professional. The process only took me approximately 30 minutes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com