Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Awesome Sauce!!!!!
on February 6, 2026
Posted by: Virginia Tax
from Waycross, GA
I've been using Turbo Tax for years and it has never let me down and I greatly appreciate everything and all the help from them every year of helping me with my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Excellent
on February 6, 2026
Posted by: gayles2026
from FL
Turbo Tax is easy to use and understand and includes all tax situations I needed, including a bank account in a foreign country.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
And done!
on February 6, 2026
Posted by: Alisha1982_2007
from Idaho
Easy to use and takes the stress out of doing your taxes
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great & easy
on February 6, 2026
Posted by: Robert1940 and Christine
from Forida, Fl
Did it all on my own with no help from a turbo tax agent
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Has a couple of issues, but they are on top of it.
on February 6, 2026
Posted by: SuggIsUp
from TN
UNfortunatly I was locked out of fileing my taxes for a time, that has since been fixed so I give it 3 stars for helping me set everything up, but preventing me from officially filing for just over a week and a half fro when I initially started.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on February 6, 2026
Posted by: Duhh423
from Michigan
I hate doing taxes but TurboTax make doing my own easier.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is fantastic!
on February 6, 2026
Posted by: Brianplaystheguitar
from Florida
Super easy to use! I didn't have any problems filing my taxes at all!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 6, 2026
Posted by: mommy gir
from mo
fast easy to use you can understand step by step and very big to read
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com