Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is great
on February 6, 2026
Posted by: Cris1016
from MA
Turbo Tax is great, always used them to do my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State Filings for 2 States Unclear
on February 6, 2026
Posted by: UCDoc
from NC
Questions for the state filings info was rather confusing. Perhaps, it was due to the need to file part-year residencies in two different states…The wording was unclear. Providing examples would help with completing the income sections.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is fantastic!!
on February 6, 2026
Posted by: SandiKaye
from North Carolina
It started out kinda crazy but in the end it turned out pretty good.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a lifesaver
on February 6, 2026
Posted by: TaxLover23
from CA
Have been using TurboTax for years and have never looked back. They make the whole process so easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax worked very well
on February 6, 2026
Posted by: Kqbe112411
from Florida
Working with TurboTax was useful and easy to operate. Will use next year. All the features and guidelines worked with their interface with accuracy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on February 6, 2026
Posted by: Unknown 9596
from Texas
Turbo tax is very easy to use. I use TurboTax just about every year!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax
on February 6, 2026
Posted by: West2008
from Georgia
It was very easy to do you guys walked me through it
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on February 6, 2026
Posted by: anonymush
from ID
easy to use, had an issue with initial filing on my side, made it it easy to refile.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com